Before you read on
Treat these as a starting point. Houses differ, so when yours does not match, phone and we will work through it with you.
All questions
Where does Brampton tap water come from?
The Region of Peel supplies Brampton with treated water drawn from Lake Ontario.
Is Brampton water hard?
It is moderately hard. Scale shows up on aerators, kettles and inside water heaters over time.
Which plumbing jobs need a City permit?
Many changes, such as adding a bathroom or altering drains, need a City of Brampton building permit. Simple repairs usually do not.
Backwater valve: what does it actually do?
A valve in the main drain that closes if sewer water tries to flow back into the basement.
Does Peel help pay for a backwater valve?
The Region has funded flood-protection upgrades before. Confirm what is on offer this year directly with Peel.
Roughly when does a storage tank wear out?
Most give a decade or so of service, sometimes fifteen years with flushing and soft water.
Rent the heater, or own it?
It depends on your plans and budget. Read the rental contract terms carefully, including buyout and removal costs.
How do I stop pipes freezing?
Keep heat on, insulate pipes on exterior walls, shut and drain outdoor taps in fall and open cabinet doors in deep cold.
Why does my basement smell like sewer?
Often a dry floor drain trap. Pour a litre of water in. If the smell remains, call us.
What is Poly-B?
A grey plastic supply line fitted in many Ontario houses of the late seventies through the nineties, known for failing at its joints.
Can I use chemical drain cleaners?
We suggest avoiding them. They can harm older pipes and are hazardous if a plumber later has to open the line.
Do you offer emergency service?
Yes. Ring at any hour and you will get first-aid steps on the spot.
Questions about this job? Call (365) 413-9125 and talk to a plumber.