Stop the water first
Shut the supply and most household floods shrink fast. In most Brampton houses the main shut-off sits where the service line enters the basement, usually beside the meter on the street-facing foundation. In newer townhomes it may hide behind a panel in a closet or under the stairs. Find yours today, while nothing is leaking, and hang a tag on it so anyone in the house can close it.
- Close the main valve clockwise until it stops. If it is seized, do not force it with a wrench; call us.
- Kill power to wet areas at the panel when puddles reach plugs, cords or the furnace base.
- Run the laundry tub tap downstairs so trapped line pressure bleeds off.
- Move valuables up onto shelves, then take dated pictures so the insurer sees it.
Notes worth jotting before you phone
- The source of the leak, plus whether the flow has stopped.
- Roughly when the house went up, and if its pipes are copper, PEX or grey Poly-B.
- Whether a floor drain or sump pit is backing up.
Every emergency checklist on file
In this section
- Where the Main Water Valve HidesJob 01When a pipe bursts, the most valuable thing you can know is where to turn the water off.Details →
- First Moves When a Pipe Gives WayJob 02The first few minutes after a pipe bursts decide how much damage you face.Details →
- Clues to a Leak You Cannot SeeJob 03Some leaks announce themselves.Details →
- Sewer Smell in the Basement: CausesJob 04That drain odour downstairs is more than a nuisance; it points somewhere.Details →
Questions about this job? Call (365) 413-9125 and talk to a plumber.