When you need it
A failing service line can show up as:
- Weak flow at every fixture rather than a single tap
- A wet spot on the lawn or driveway that never dries
- The meter turning when all fixtures are off
- Rust-coloured water from an old galvanized service
- A line found to be lead or galvanized during a home inspection
How we do the job
- We confirm the problem with a pressure test and a check of the meter and main valve.
- The route is planned and utility locates are requested before any digging.
- We coordinate with the Region of Peel for the municipal side if needed.
- The new line, usually copper or approved plastic, is installed by trench or trenchless methods.
- A new main shut-off is fitted inside, and the line is pressure-tested before backfill.
What affects the work
Line length, depth and what sits above it, such as interlock, driveways or mature trees, shape the cost. Soil type matters for trenchless boring, and Brampton's dense clay can be stubborn. The age and location of the municipal valve also matter. If the city side is also old, replacing both together often makes sense.
Brampton specifics
Peel is responsible for the service as far as the lot line, while the portion on private property is the owner's responsibility. Peel has run programs aimed at older lead services in the past; if your home is old enough to have one, check current Regional programs before you plan the work. Newer homes in the north and east typically have plastic or copper services in good shape. Older streets, especially near the downtown core and in early Bramalea, are where we most often find worn galvanized or undersized lines. Weak pressure has other causes too, so read low water pressure first. For wider upgrades see whole-house repiping.
Planning tips
Schedule service line work outside of the deep frost months when you can. Ask about restoring landscaping, since that is often a separate line item.
Asked at the shop counter
Who owns the water line?
Peel's share ends at the lot line; the length inside it is yours. Check with Peel for your address.
How many hours without water should I expect?
Usually most of a working day. We plan the switchover to keep the outage as short as possible.
Can you avoid digging up my driveway?
Often, yes. Trenchless methods can pass under hard surfaces.
Questions about this job? Call (365) 413-9125 and talk to a plumber.